Your own server, your own account — we run it.
What you get
- 01Monitoring and alerts for your servers and services
- 02Backups, verified for restorability every month
- 03Security updates for the operating system and core components
- 04Monthly uptime report
- 05Deploys on request and a quarterly cost review (Plus and up)
- 06A fixed point of contact on the team
Supported stacks
Tiers
Monitoring & alerts, backups verified monthly, security updates, uptime report.
Basic + deploys on request, next-business-day incident response, quarterly cost review.
Plus + same-day incident response, staging environment included, quarterly architecture review.
Good to know
We never take over unfamiliar code blind: a security check (AI Check) always comes first, so we know exactly what we're operating.
Response times at a glance
| Tier | Incident response time | Hours included/month |
|---|---|---|
| Ops Basic | Best effort, no fixed commitment | 2 hrs |
| Ops Plus | Next business day | 4 hrs |
| Ops Priority | Same day | 8 hrs |
How the takeover works
- Onboarding (from €490)Access audit: accounts, permissions, open issues.
- BackupsSet up or review the backup strategy and test restoration.
- MonitoringSet up uptime, cost and security monitoring (Grafana Cloud).
- RunbookAccess checklist, incident log and handover to your team.
What we don't do
- —No 24/7 standby — response, not a resolution guarantee
- —No takeover of unknown systems without a prior security check
- —No hosting under our name — your account, your bill, no lock-in
- —No hidden costs — work beyond the included hours is flagged in advance and billed by the hour
Frequently asked
Whose server account is this?
Yours. You keep your Hetzner, Vercel or Railway account — we operate it for you. No lock-in, no dependency on us.
What if my included hours run out?
We flag it in advance and bill extra work at the agreed hourly rate — no surprises on the invoice.
Can you take over an app someone else built?
Yes, but only after a security check (AI Check). We never take over a system blind that we don't know.
Can this combine with website or AI care?
Yes. Many clients bundle website care, AI care and ops care into one care plan.
Can I cancel any time?
Yes. Cancellable monthly, no minimum term — except the one-time onboarding.
Ready to move forward digitally?
Book a short call. If we're not the right fit, we'll tell you so honestly.